Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the digital escrow platform provided by Vyllion Technologies PLC ("Vyllion", "we", "us", or "our"), a private limited company registered in Addis Ababa, Ethiopia. By initiating an escrow transaction, connecting via API, or using our web interface ("User", "Buyer", "Seller", "you", or "your"), you agree to be bound by these Terms.

2. Description of Escrow Service

Vyllion operates a technology infrastructure platform facilitating conditional digital escrow settlements. For each transaction:

• Buyer deposits transaction funds into a segregated custodial account maintained with licensed partner commercial banks in Ethiopia.
• Funds remain ring-fenced and locked until agreed delivery milestones or inspection conditions are verified.
• Upon verified fulfillment or buyer acceptance, funds are disbursed directly to the seller.
• In the event of unfulfilled terms or cancellation within agreed terms, funds are refunded to the buyer in accordance with transaction rules.

3. Bank Custody & Financial Regulation

Vyllion Technologies PLC is a financial technology software provider. All escrow funds are held strictly within segregated custodial accounts at licensed commercial banks operating under the directives of the National Bank of Ethiopia (NBE). Vyllion does not co-mingle customer escrow deposits with corporate operational capital.

4. Inspection Windows & Milestone Releases

Buyers and sellers agree upon a designated inspection window (standard 24 to 72 hours, or custom agreed timeline) upon delivery of goods or completion of milestones. If the buyer does not submit a dispute or rejection before the expiration of the inspection window, acceptance is deemed confirmed, and milestone payout is initiated.

5. Neutral Dispute Resolution & Arbitration

In case of dispute, Vyllion acts as a neutral technology arbiter. Both parties may submit verifiable documentation, tracking receipts, and contractual evidence. Escrow funds remain locked in bank custody until mutual settlement is reached or an objective arbitration ruling is issued.

6. Fees & Billing

Escrow transaction fees are clearly disclosed prior to transaction creation and may be borne by the buyer, seller, or split equally, as specified during deal initialization.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Democratic Republic of Ethiopia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Addis Ababa.

8. Contact Information

Vyllion Technologies PLC
Addis Ababa, Ethiopia
Email: legal@vyllion.com / contact@vyllion.com